FlyOTI
Opening a new chapter in air travel.
FlyOTI had an established reputation for managing complex air travel. Its next chapter called for a digital presence that could introduce that expertise to a broader network of Canadian travel advisors and turn interest into lasting business relationships.
Juice designed and developed an experience centred on what matters to agents: knowledgeable support, flexible itineraries and the opportunity to earn more on their clients’ flights. Clear service information, specialist profiles and prominent enquiry points bring the business’s personal approach to life.
Working closely with the client, we mapped the journey from first visit to registration, extending the website with an agent portal and connected email communications. Prototyping and phased development allowed us to refine the experience as requirements evolved, keeping the public website and agent tools working together.
The result is a connected platform for presenting FlyOTI’s expertise, welcoming new agents and maintaining the relationships behind its business.
